Emergency procedures

Dial for direct emergency service:

  • 112 carabinieri
  • 113 polizia
  • 115 vigili del fuoco
  • 118 ambulanza

American Consulates in Italy
Florence Consulate
Lungarno Vespucci, 38
50123 Firenze, Italy
Tel. 055.266.951(from within Italy)
       011-39-055-266-951 (from the U.S.)

In the event of theft please contact a BCSP staff member:

  • Go to the police station  (questura – ufficio denunce, via degli Agresti 3, open 24 hours) and file a denuncia (report) immediately. Bring a form of ID.
  • Cancel all ATM cards and credit cards
  • If your cellphone is stolen, call your service provider (Vodafone, Tim, Wind) to block any outgoing calls from your number.